Privacy Policy

Last Updated: 12/03/2025

Royalarion.com - Privacy Policy

Welcome to RoyalArion.com (“Website,” “We,” “Us,” “Our”). We value your privacy and are committed to safeguarding your personal data as per Indian laws, including the Information Technology Act, 2000, and its relevant rules and amendments.

This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services related to horse racing, wagering, and equestrian activities.

By accessing RoyalArion.com, you agree to this Privacy Policy. If you do not agree, you must discontinue use immediately.

1. Information We Collect

We collect personal data as required under Indian regulations for identity verification, responsible gaming, and compliance with the applicable laws.

1.1. Information You Provide Directly

  • Personal Details: Name, date of birth, email, phone number, gender, and address.
  • Identity Verification: PAN Card, Aadhaar, Passport, or other government-issued ID for KYC compliance.
  • Payment Details: UPI, bank account details, credit/debit card information, e-wallets, or other payment methods for deposits and withdrawals.
  • User Activity Data: Betting history, transactions, deposits, and winnings.
  • Customer Support Communications: Any inquiries, feedback, or complaints sent to our support team.

1.2. Information Collected Automatically

  • Device Information: IP address, browser type, operating system, mobile device details.
  • Usage Data: Pages visited, time spent on the website, bet placements, preferences.
  • Cookies & Tracking: We use cookies for authentication, analytics, and security.

1.3. Information from Third Parties

  • Regulatory Authorities: For fraud prevention and legal compliance.
  • Payment Processors: Data related to transaction verifications and chargebacks.
  • Affiliates & Partners: If you sign up via referral links or promotional offers.

2. Legal Basis for Processing Data in India

We process your data for the following legal purposes as per Indian laws:

  • Compliance with Regulatory Requirements - Ensuring KYC and AML (Anti-Money Laundering) compliance as mandated by RBI, IT Act, and gaming laws.
  • Performance of a Contract - To provide you with betting and wagering services.
  • Legitimate Business Interest - Fraud prevention, security measures, and service improvements.
  • User Consent - For marketing, promotions, and optional services.

3. How We Use Your Information

Your personal data is processed for the following purposes:

3.1. Service & Account Management

  • Creating and managing user accounts.
  • Processing deposits, withdrawals, and transactions.
  • Verifying identity for security and compliance.

3.2. Responsible Gaming & Legal Compliance

  • Preventing fraud, money laundering, and illegal activities.
  • Enforcing responsible gaming measures (self-exclusion, betting limits).
  • Complying with legal obligations under Indian gaming and financial laws.

3.3. Marketing & Communications

  • Sending promotional offers, betting updates, and newsletters (only if opted-in).
  • Conducting surveys to improve user experience.

3.4. Security & Fraud Prevention

  • Detecting suspicious betting patterns, hacking attempts, or collusion.
  • Monitoring accounts for unauthorized transactions.

4. Data Sharing & Disclosure

We DO NOT sell or rent user data. However, data may be shared in the following cases:

4.1. With Indian Authorities & Regulators

  • Reserve Bank of India (RBI) and Financial Regulators: For AML and financial compliance.
  • Law Enforcement Agencies: If required under IT Act, 2000, Prevention of Money Laundering Act, or any other applicable laws.
  • State-Specific Gaming Authorities: Where applicable, based on jurisdictional compliance.

4.2. With Service Providers

  • Payment Gateways & Banks: To process financial transactions securely.
  • KYC & Identity Verification Partners: For regulatory compliance.
  • Marketing & Analytics Providers: To improve services and deliver personalized offers.

4.3. Business Transfers

  • If RoyalArion.com undergoes a merger, acquisition, or restructuring, your data may be transferred under the same privacy terms.

5. Data Protection & Security

We implement strict security measures in compliance with the Information Technology (Reasonable Security Practices and Procedures) Rules, 2011, including:

  • SSL Encryption: For secure transactions and account security.
  • Two-Factor Authentication (2FA): To enhance account protection.
  • Access Controls: Restricted access to user-sensitive data.
  • Regular Security Audits: To detect and mitigate vulnerabilities.

Despite these measures, no system is 100% secure, and users are advised to use strong passwords and be cautious of phishing scams.

6. Data Retention Policy

We retain personal data as required under Indian legal and regulatory obligations, including:

  • Active Accounts: Data is retained as long as your account is active.
  • Financial Transactions: Retained for 5–7 years for tax and legal compliance.
  • Self-Exclusion & Responsible Gaming Requests: Retained as per gaming laws.
  • Inactive Accounts: Deleted after a period unless required by law.

7. User Rights Under Indian Law

Under Indian law, users have the following rights:

  • Right to Access: Request details of stored personal data.
  • Right to Correction: Update incorrect or incomplete data.
  • Right to Erasure: Request deletion of data, subject to legal requirements.
  • Right to Restrict Processing: Object to marketing communications.
  • Right to Withdraw Consent: Opt out of promotional communications anytime.

For requests, contact [support@royalarion.com].

8. Cookies & Tracking Technologies

We use cookies to enhance user experience. You can manage cookie settings via your browser preferences.

Types of cookies we use:

  • Essential Cookies: Required for core functionality.
  • Performance Cookies: Help improve site analytics.
  • Marketing Cookies: Used for promotional offers (optional).

9. Cross-Border Data Transfers

If data is transferred outside India, it will be stored in jurisdictions with adequate data protection laws (e.g., GDPR-compliant servers).

10. Third-Party Links

Our site may contain links to third-party services. We are not responsible for their privacy practices. Always review their policies before sharing personal data.

11. Changes to Privacy Policy

We may update this Privacy Policy as required by Indian law. Any significant updates will be communicated via email or site notifications.

Last Updated: March 12th 2025

12. Contact Information

For privacy-related concerns, contact us:

Email: [support@royalarion.com]

By using RoyalArion.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.